Skills Required
- Must possess excellent customer service skills
- Good oral and written communication skills
- Have good judgment and common sense
- Must be computer literate
- Accurate typing skills
- Ability to prioritize work from multiple sources
- Ability to accurately receive information and record the data
- Be able to condense information given by callers into understandable narratives
- Average reading ability
- Ability to operate multiple phone lines
- Read maps
- Good interpersonal skills